Category: PCI DSS Requirement 12
Support Information Security with Organizational Policies and Programs
The organization’s overall information security policy lays out expectations for employees and sets the tone for the entire entity. The sensitivity of cardholder data and their responsibilities for protecting it should be made clear to all employees.
The term “personnel” is used in the context of Requirement 12 to refer to full-time and part-time employees, temporary employees, contractors, and consultants who have security responsibilities for protecting account data or who may have an impact on account data security.
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